Terms of service

Terms of Service

Effective Date: [01 October 2025]
Last Updated: [01 October 2025]

Welcome to www.euvoria.co.za. These Terms of Service (“Terms”) govern your use of our website, online store, and related services (“Services”). By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before using our Services.

1. Eligibility

  • By using our Services, you confirm that you have the legal capacity to enter into this agreement under South African law.

2. Accounts

  • You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts if we suspect fraud, misuse, or breach of these Terms.

3. Products & Orders

  • All products displayed are subject to availability.

  • We reserve the right to limit or refuse any order at our discretion.

  • By placing an order, you agree to provide accurate and complete information.

4. Pricing & Payment

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.

  • We reserve the right to change prices at any time, but confirmed orders will not be affected.

  • Payments must be made through approved payment gateways. We do not store credit card details.

5. Shipping & Delivery

  • Delivery times are estimates only. We are not liable for delays outside our control.

  • Risk of loss passes to you upon delivery of the order.

6. Returns & Refunds

  • Our policy complies with the Consumer Protection Act (CPA) and the Electronic Communications and Transactions Act (ECTA) of South Africa.

  • You may cancel an online purchase within 7 days of receipt, provided the goods are unused, unopened, and in their original condition.

  • Certain items (e.g., perishable goods, custom-made products) may not be returnable.

  • Refunds will be processed within a reasonable time, using the original method of payment.

7. Intellectual Property

  • All content on our website, including logos, images, product descriptions, and designs, is owned by or licensed to us.

  • You may not copy, reproduce, distribute, or exploit any content without our written consent.

8. Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.

  • Nothing in these Terms excludes or limits liability where such limitation is prohibited by South African law.

9. Privacy

  • We comply with the Protection of Personal Information Act (POPIA) regarding the collection and processing of personal data.

  • Please refer to our [Privacy Policy] for details on how we handle your data.

10. Changes to Terms

  • We may update these Terms from time to time. Changes will be posted on our website with an updated “Last Updated” date.

  • Continued use of our Services after changes take effect means you accept the revised Terms.

11. Governing Law

  • These Terms are governed by the laws of the Republic of South Africa.

  • Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

12. Contact Us

For any queries regarding these Terms, please contact us at:
Email: euvoriastore@gmail.com
Phone: 072 714 1175